MemberSpace Integration

In our today's edition of Callexa Feedback Integration series we want to introduce the service MemberSpace closer.


What is MemberSpace?

Create your online course, training program, or other business idea inside your existing Squarespace website - no need to build on someone else's platform! Choose which pages and content to protect. Charge for access to your protected pages and content. Visitors must sign up or log in before viewing your protected pages and content.
 



Custom Sign Up

Collect any information you want from your users during sign up. You decide what is required and what is not.

Member Accounts

Your members can edit their email, update their credit card, view billing history, cancel their subscription, and more.

Abandoned Signup Recovery

When someone tries to sign up but doesn't submit payment, we'll automatically follow up with them on your behalf.

Billing History & Invoices

You and your members can access your full billing history and even download PDF invoices whenever you want.

Unlimited Sites

You can add your MemberSpace functionality to as many Squarespace sites as you want with no extra charge!




With Zapier, the integration of Callexa Feedback into MemberSpace can be done easily.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your MemberSpace clients to Callexa Feedback and survey them automatically. Following the successful survey, customer satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website to convince new customers of your service.

You can find the Callexa Feedback NPS App for Zapier / MemberSpace here.

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When is an NPS response considered to have expired and can therefore be discarded?

The customer survey via Net Promoter Score® has the advantage over other forms of survey in that you receive relevant customer feedback promptly when you need it most.

How your pricing policy affects customer satisfaction.

One of the most important aspects of any business is the pricing strategy. If you were to place two identical products in front of each other - one cheap and another that is several times more expensive- which would be the best product in your opinion? It is interesting that many consumers would view and select the more expensive product as the better, even if this is not really the case.

What you can learn from companies with a low NPS.

We already talked about what we can learn from companies with a high NPS in our blog article. There we examined the similarities and special characteristics of companies with a high NPS and reduced the success to the following characteristics:

Serious customer loyalty mistakes to avoid.

Managing customer retention rates is an incredibly important part of growing a sustainable business. Winning a new customer is wonderful, watching an existing customer that you have acquired switch to a competitor, not quite so much. A very common approach to growth is to focus on new customer acquisition.

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