The Net Promoter Score® is a valuable metric to track and observe customer feedback.Once deployed, it can provide valuable insights into how customers feel about your product or business and...
[read full text]One of the most common questions marketers ask is how the Net Promoter Score® differs from the type of data that can be extracted by examining people's reactions on social media platforms li...
[read full text]The customer lifecycle and associated lifecycle emails are an important part of designing, developing, and strengthening the relationship between your company and your customers.When used pr...
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