Blog - Callexa

Why customer experience is the next competitive battleground.

In a world where switching to a potential competitor is just a “click” away, customer experience is the new marketing battlefield. Customers no longer choose a brand and its individual products or services; Instead, they choose the company that gives them the best customer experience.

30.12.2021 Customer Success Management

customer feedback loop Callexa churn Benchmark Email brand loyalty bidsketch Callexa Feedback survey B2B actionable feedback Net Promoter Score Bettervoice aWeber bigcommerce NPS Integration

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