Common Mistakes when Interpreting the NPS

One of the most common mistakes is relying too much on the rating without understanding the reasons for it, ignoring cultural differences in the responses, and not responding to the feedback.

Recommended Reading: Understanding the common mistakes in using NPS and how to avoid them is crucial to unlocking its full potential.

In our blog article "Common Mistakes in Using NPS and How to Avoid Them" we highlight what you should pay attention to.

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