Bidsketch Integration

Comparing NPS is not a straightforward process as the customer satisfaction metric depends on many factors. This can be made clear on the basis of current studies. For example, companies in the automotive sector have an average NPS score of 39, with a lowest value of just 20. For Internet service providers, however, the average NPS value is 16, with a maximum value of only 19.

In our today's edition of Callexa Feedback Integration series we want to introduce the service SharpSpring closer.SharpSpring is a highly-rated global provider of affordable, cloud-based marketing automation. Marketing agencies and businesses around the world rely on SharpSpring to generate leads, improve conversions to sales, and drive higher returns on marketing investments.

 Mailchimp is a newsletter service that allows you to carry out complete newsletter management online. Since Mailchimp is offered as Software as a Service (SaaS), no installation with a hosting provider is necessary. More than 9 million people and businesses around the world use MailChimp. The features and integrations make it possible to send marketing emails, automated messages and targeted campaigns. MailChimp has been around since 2001.

Create your online course, training program, or other business idea inside your existing Squarespace website - no need to build on someone else's platform! Choose which pages and content to protect. Charge for access to your protected pages and content. Visitors must sign up or log in before viewing your protected pages and content.

In our today's edition of Callexa Feedback Integration series we want to introduce the service SupportBee closer.SupportBee is designed to get everyone in your company involved in customer support. Manage emails for all departments, or even various brands within an organization from a single inbox in SupportBee.

The customer survey via Net Promoter Score® has the advantage over other forms of survey in that you receive relevant customer feedback promptly when you need it most.

One of the most important aspects of any business is the pricing strategy. If you were to place two identical products in front of each other - one cheap and another that is several times more expensive- which would be the best product in your opinion? It is interesting that many consumers would view and select the more expensive product as the better, even if this is not really the case.

In recent years, the Net Promoter Score has proven to be a key metric for customer satisfaction. Tracking customer satisfaction trends using the Net Promoter Score is an important step in creating a customer success culture.

We already talked about what we can learn from companies with a high NPS in our blog article. There we examined the similarities and special characteristics of companies with a high NPS and reduced the success to the following characteristics: