We're happy to introduce our new feature for Callexa Feedback, the email widget.
With this widget you are able to implement your NPS survey to your emails, newsletter or other mailing services. In order to add the widget to your emails you can find the button "Embed Survey" at the integrations overview. Choose "Embed into HTML email" to receive the HTML code.
After you have chosen the style and placeholder you'll only have to copy the HTML code into your email and send it to your customer. Please make sure to define a placeholder which is supported by your mailing service.
This feature is available already in our SMALL tarif.
You can also use your own Mail Server for sending Surveys. Find detailed directions on the setup in our KB article "Using your own mail server for sending surveys"
Reading recommendation: If this article helped you and you would like to find out more about the Net Promoter Score, continue reading here: “The Net Promoter Score – Basics and Areas of Application”