Salesforce Desk.com Integration

Insightly is a great tool that helps mid-sized companies to deal with the daily barrage of tasks such as managing leads, contacts, organizations, partners, vendors and suppliers. With the CRM best practices, you can see all information on a lead or a contact, beginning with the origin and e-mail history over to key data on all projects in which they have participated.

A good help desk software must primarily offer an outstanding ticket management. But there also are other tasks - managing licenses, taking care of your Knowledge Base and regular patches and software upgrades - through which you quickly get into a spiral of endless time consuming hours of administration. If this sounds familiar, you are right here.

Let Callexa automatically survey your customers several days after they have placed an order. Once a customer gives you a rating, it will be attached to the order and customer entry as a new tag. If he passes a comment it will be appended to the notes field of the order entry. That way you won't have to login to Callexa just to keep track of your ratings. Set it up once and automatically get valuable feedback for your shop, ordering process and products.

Often you do not want to send the survey immediatly after the analytics.identify() command has been called. To correctly delay the sending of surveys we recommend that the createdAt trait is set correctly for all your customers. If it is not set Callexa will treat the customer as created on the current day.

For example, Callexa Feedback can be configured to send a survey after an arbitrary number of days to the customers after an order has been completed or after a cancellation or after receiving an invoice. The customer can evaluate within this email. After the evaluation has been done, a website with a follow-up question or additional tags which can be evaluated, will popup.

Run my Account's goal is to automate accounting for small businesses and to greatly simplify the handling and administration of invoicing. Instead of wasting your valuable time with the acquisition of documents, processing of payments, reconciliation of bank accounts or other small tasks you can use it to analyze your numbers which results in a better decision making.

Benchmark Email is a global leader in email marketing. Benchmark puts the online marketing tools you need right at your fingertips, allowing you to connect and engage with customers new and old at every level. Take powerful features by the dozen, sophisticated list management, hundreds of email templates, ultra-precise reports and dazzling email and video email.

This Help Desk Software enables customer support agents to receive, process, and respond to service requests. A great help desk is at the heart of great customer support. Zendesk’s help desk software helps streamline customer support with time-saving tools like triggers and automations. And it’s intuitive, built with the experience of customer service and support desk agents in mind. Whatever you call it—help desk, service desk, or support desk software—it’s a means to an end.

LiveAgent is an all-in-one help desk software. It features live chat for websites and 173 help desk features (email ticketing, call center, Facebook and Twitter support, Feedback buttons, Analytics, Tags, Knowledge base...) in one application. Support your customers on the go with our native mobile apps. Check and answer pending tickets and chats on your favorite mobile device.