Insightly is a great tool that helps mid-sized companies to deal with the daily barrage of tasks such as managing leads, contacts, organizations, partners, vendors and suppliers. With the CRM best practices, you can see all information on a lead or a contact, beginning with the origin and e-mail history over to key data on all projects in which they have participated.

Faster customer service, higher customer satisfaction. With Desk.com, the complete customer service solution, small businesses can provide fast and efficient customer service. This means your company can grow faster. Customers don't like waiting for answers. Desk.com is ready to use straight away. So you're up and running quickly and can take care of your service orders immediately to help your customers faster than ever before.

A good help desk software must primarily offer an outstanding ticket management. But there also are other tasks - managing licenses, taking care of your Knowledge Base and regular patches and software upgrades - through which you quickly get into a spiral of endless time consuming hours of administration. If this sounds familiar, you are right here.