You can only get an idea of how loyal your customers are, if you constantly inquire about the satisfaction.Fidelity and loyalty to a company or product can be established with simple means....
[read full text]Once you have understood the meaning, purpose and benefit of a satisfaction analysis using NPS, the question of possible areas of application naturally arises.In general, the following appli...
[read full text]There is no better measure of your company's overall health and growth potential than customer satisfaction.Satisfied customers mean word of mouth growth. They mean that your product or serv...
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