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In our today's edition of Callexa Feedback Integration series we want to introduce the service Envoy closer.
What is Envoy?
Envoy simplifies sign-in at your busy front desk: When visitors sign in on the iPad, you’re free to focus on the person rather than the paperwork. Plus, Envoy automatically prints badges and alerts employees when their guests arrive, so you’re free to do more meaningful work.
Make a better first impression
Using a modern sign-in solution is an unexpected way to wow visitors with a powerful, tech-forward first impression.
Streamline visitor sign-in
When you automate manual tasks like filling out legal paperwork, alerting employees or creating badges, everybody wins.
Know who's in the building
Custom visitor badges make it easy to see who’s authorized, and the real-time dashboard always shows who’s signed in.
Centralized management
Configure settings, manage devices and view sign-ins for all of your offices, from any computer.
Instant notifications
Save time with instant host notifications that alert employees when their visitors arrive on site.
Use Case Example
With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into Envoy can be done easily. The analysis could for example be initiated after the appointment. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.
What is Zapier?
With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B.
Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.
With the integration via Zapier it's possible to transfer all your Envoy guests to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.
You can find the Callexa Feedback NPS App for Zapier / Envoy here.
Closing we would like to point out that you can test drive Envoy easily. For more information about the demo account or the free signup, please head over to https://envoy.com/pricing/