The Net Promoter Score survey provides access to a large body of actionable feedback that helps improve customer loyalty over time.If you are only looking for a simple evaluation, a biannual...
[read full text]Many of the world's largest companies use the Net Promoter Score® to measure and track customer sentiment. Most swear on NPS® as the most accurate and effective means of measuring customer l...
[read full text]There is no better measure of your company's overall health and growth potential than customer satisfaction.Satisfied customers mean word of mouth growth. They mean that your product or serv...
[read full text]With Callexa Fedback, you can send customer satisfaction surveys with the NPS system. The actual sending of the NPS survey is relatively easy thanks to Callexa feedback. However, if the surv...
[read full text] In today's article, we would like to introduce our Software Integration Partner Bigcommerce. < / iframe> Bigcommerce delivers a wealth of securely hosted e-commerce t...
[read full text]In our today's edition of Callexa Feedback Integration series we want to introduce the service Envoy closer. What is Envoy? Envoy simplifies sign-in at your busy front desk: When visi...
[read full text]In our today's edition of Callexa Feedback Integration series we want to introduce the service AWeber closer. What is Datadog? Datadog is a SaaS-based monitoring and analytics platfor...
[read full text]Our developers have implemented another update. With this post we want to introduce some new functions: Start a resurvey manually Sometimes customers don't understand the...
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