Blog - Callexa

Using NPS Data for Market Analysis

Discover how NPS data not only gauges customer loyalty but also offers deep market insights, competitive analysis, and opportunities for strategic growth. Unlock the potential of NPS in predicting behavior and enhancing product development.

26.09.2025 Customer Acquisition

Who should you survey in B2B business: your contact person or the direct user of the product?

The title of the blog article poses an exciting question that all companies should ask themselves that want to survey their B2B customers with the Net Promoter Score in order to receive feedback.

15.11.2021 Customer Success Management

Callexa callexa feedback feedback brand loyalty actionable feedback Bettervoice Net Promoter Score bidsketch Benchmark Email bigcommerce customer feedback B2B Customer Satisfaction booking aWeber NPS survey

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