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In our today's edition of Callexa Feedback Integration series we want to introduce the service 10to8 closer.
What is 10to8?
10to8 is a online scheduling and appointment reminder software system, built to be easy to use for businesses. It comes with a web-based booking calendar, for you and your clients, and supports email and SMS notifications.
10to8’s software allows customers to book or update appointments with you or your staff, whenever it’s convenient for them, so they don’t have to wait to call during your opening hours. Its automatic appointment reminders have been shown to cut no-shows for businesses to 1 in every 900 appointments!
Increase professionalism with free bespoke booking website
With a professional, mobile-friendly web page, new customers will also be able to find you on Google, as 10to8 is search engine optimised. 10to8 gives you a free website for your business in just five minutes! Customise your page with your company’s branding, and add unlimited services. Customers can then book services right from your profile page.
Improve customer loyalty with text and email reminders
Reduce the cost of coordination with automated texts and emails.
Offer personalized service with two-way chat with your customers
10to8 is the only booking system that talks to your customers (and lets them talk back). Send messages to your customers, and let them contact you too.
Use Case Example
With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into 10to8 can be done easily. The analysis could for example be initiated after the appointment. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.
What is Zapier?
With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.
With the integration via Zapier it's possible to transfer all your 10to8 subscribers to Callexa Feedback and survey them automatically. Following the successful survey, customer satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website to convince new customers of your service.
You can find the Callexa Feedback NPS App for Zapier / 10to8 here.
Closing we would like to point out that you can test drive 10to8 easily. For more information about the demo account or the free signup, please head over to https://10to8.com