Blog - Callexa

What you should know about detractors

Detractors, also known as critics, are a kind of “taboo subject” in the business world - nobody really likes talking about or even thinking about angry customers. However, these customers are vital to business development. T

14.12.2020 Net Promoter Score

Ways to integrate your NPS surveys

For example, Callexa Feedback can be configured to send a survey after an arbitrary number of days to the customers after an order has been completed or after a cancellation or after receiving an invoice. The customer can evaluate within this email. After the evaluation has been done, a website with a follow-up question or additional tags which can be evaluated, will popup.

20.01.2016 Net Promoter Score

customer success nps score Allianz customer experience survey Client Feedback NPS integration Acquisition Channel customer loyalty customer feedback Acquisition Targeting acquisition funnel ZAPIER Net Promoter Score Net Promoter Score (NPS) customer acquisition

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