Blog - Callexa

How can I effectively collect feedback from my customers to calculate my NPS?

Customer comments are valuable feedback that provides you with deeper insights into the customer experience. Offer the opportunity to leave comments and reviews on various channels, such as your website or social media. Actively monitor these comments and use them to identify weaknesses and derive improvement measures.

30.05.2022 Net Promoter Score

survey NPS survey Customer Satisfaction Integration B2B booking aWeber bigcommerce feedback customer loyalty customer feedback NPS Net Promoter Score ZAPIER brand awareness Artificial intelligence (AI)

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