Discover how to enhance your marketing with Callexa by setting up effective customer segmentation. Learn to tailor experiences and boost ROI through personalized strategies.
Net Promoter Score (NPS) and customer segmentation are two powerful tools that help businesses comprehend their customer base better, thereby enabling them to tailor their strategies effectively. In this article, we delve into the intricacies of NPS and customer segmentation, exploring their significance and implications.