Blog - Callexa

Net Promoter Score for Website Visitors: Is It Worth It?

Whether e-commerce companies, SaaS Services or Online Retailers offering physical products, customer feedback is always extremely valuable. But does the online newspapers' method of setting up surveys on the website and interviewing people before they become customers work?

12.04.2021 Net Promoter Score

NPS survey booking behavioral targeting customer feedback loop bad review feedback actionable feedback Callexa churn bigcommerce CAC Allianz Callexa Feedback survey Client Feedback B2B

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