A company's growth potential can be determined by its NPS score. If the Net Promoter Score® increases, the potential also increases. The reason for this is understandable, the more satisfied...
[read full text]In recent years, the Net Promoter Score has proven to be a key metric for customer satisfaction.Tracking customer satisfaction trends using the Net Promoter Score is an important step in cre...
[read full text]There are voices who claim that NPS® does not work effectively for B2B companies.But on the contrary! The Net Promoter Score® is just as valuable for a B2B company as it is for a B2C brand....
[read full text]You must not ignore the importance of a reminder survey. Many users of NPS satisfaction analyzes often discontinue their survey campaigns without this function because they fear that it woul...
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