Blog - Callexa

Allianz CEO wants to prioritize customer recommendations.

The new Allianz CEO, Oliver Bäte, wants to measure Europe's largest insurer by the recommendations of its customers, according to a press report. Bäte intends to establish the so-called Net Promoter Score (NPS) as a key metric within the company, reports "Manager Magazin" citing company sources. The NPS measures the willingness of customers to recommend a company.

20.11.2015 callexa

MailChimp Integration

Mailchimp is a newsletter service that allows you to carry out complete newsletter management online. Since Mailchimp is offered as Software as a Service (SaaS), no installation with a hosting provider is necessary. More than 9 million people and businesses around the world use MailChimp. The features and integrations make it possible to send marketing emails, automated messages and targeted campaigns. MailChimp has been around since 2001.

15.10.2015 Integrations

NPS bad review customer loyalty Customer Satisfaction Bettervoice churn customer feedback loop net ptomoter score Artificial intelligence (AI) booking bigcommerce bidsketch Client Feedback ZAPIER feedback B2B

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