Blog - Callexa

Why customer experience is the next competitive battleground.

In a world where switching to a potential competitor is just a “click” away, customer experience is the new marketing battlefield. Customers no longer choose a brand and its individual products or services; Instead, they choose the company that gives them the best customer experience.

30.12.2021 Customer Success Management

Implement NPS surveys in your customer lifecycle emails

The customer lifecycle and associated lifecycle emails are an important part of designing, developing, and strengthening the relationship between your company and your customers.

13.08.2021 Customer Success Management

Client Feedback ZAPIER bidsketch customer feedback loop NPS survey net ptomoter score survey customer loyalty bigcommerce Allianz CAC NPS Callexa booking Bettervoice bad review

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