In addition to receiving valuable customer reviews from our promoters, it is always advisable to talk to the detractors who are not satisfied.In the enedavor to make sure customers have a re...
[read full text]The customer feedback loop shows the process of continuous improvement based on the customers' insights about the business they are interacting with.It is one of the most efficient ways to m...
[read full text]Detractors, also known as critics, are a kind of “taboo subject” in the business world - nobody really likes talking about or even thinking about angry customers. However, the...
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