This function could be used to send follow-up questions after the main survey. You can setup individual questions for every single measurement. This will help you to find out why the recipient has opted for this review.
The new Allianz CEO, Oliver Bäte, wants to measure Europe's largest insurer by the recommendations of its customers, according to a press report. Bäte intends to establish the so-called Net Promoter Score (NPS) as a key metric within the company, reports "Manager Magazin" citing company sources. The NPS measures the willingness of customers to recommend a company.
The Alpine portal Tiscover has been able to be evaluated using the Net Promoter Score method since 2013 and achieved an NPS of 74 in 2014. For comparison: According to the current Satmetrix Net Promoter Benchmark, the average NPS of travel websites is 30, the Apple iPhone reached a score of 67 in 2014, and Amazon reached 64.
Sure, here is the translation of the provided German text into English:"The number one among vehicle glass specialists helps drivers throughout the entire country and handles around 1.2 million customer inquiries annually. A central component of Carglass's success model is the extremely high level of customer orientation. For its excellent service quality, the company has already received numerous awards and certifications. In independent tests, Carglass regularly ranks at the top and receives
Hisense is convinced that it has earned the trust of consumers and is very well positioned to compete with the best companies in the world in terms of NPS - which will lead to an increase in the company's sales and profits.