Why the NPS survey is an ongoing process and not a one-time examination.

Satisfied customers mean word of mouth growth. They mean that your product or service has significant, measurable benefits. They mean your company can grow into an even bigger and more profitable company. Measuring and monitoring your own health is an ongoing process, as is the health of your company.

Should you consider the results of erroneous applications in your NPS?

If you search online for information about increasing the conversion rate of your SaaS products, you will find a variety of sites that will show you techniques to convert more website visitors into trial users and paying customers. Often these tactics are successful - when implemented effectively, they can increase your overall conversion rate.

The importance of the reminder survey

Keep in mind that polling using NPS is not an exercise in statistical relevance like traditional surveys are. While it's obviously important to extrapolate trends from the data you collect, the average response rate you'll get from an NPS survey (without sending a reminder) is well above what's necessary for reliable collection.

Extension for the Callexa Review Widget

A widget, or mini application, describes a small program that is integrated into another program using a graphical interface. Described less technically, widgets are small windows within a website or software that display additional information.

How to get positive reviews on Google, Facebook, Tripadvisor & Co.

According to a recent study, around 66 percent of the 16 to 29-year-olds surveyed read reviews from other customers before buying online. Online reviews are even more trusted than personal recommendations from friends. Therefore, review portals are usually the first point of contact before making a purchase or when looking for a new service provider.

SharpSpring Integration

In our today's edition of Callexa Feedback Integration series we want to introduce the service SharpSpring closer.SharpSpring is a highly-rated global provider of affordable, cloud-based marketing automation. Marketing agencies and businesses around the world rely on SharpSpring to generate leads, improve conversions to sales, and drive higher returns on marketing investments.

SupportBee Integration

In our today's edition of Callexa Feedback Integration series we want to introduce the service SupportBee closer.SupportBee is designed to get everyone in your company involved in customer support. Manage emails for all departments, or even various brands within an organization from a single inbox in SupportBee.

MemberSpace Integration

Create your online course, training program, or other business idea inside your existing Squarespace website - no need to build on someone else's platform! Choose which pages and content to protect. Charge for access to your protected pages and content. Visitors must sign up or log in before viewing your protected pages and content.

Customer satisfaction - efforts of Arvato Financial Solutions are paying off.

The annual customer survey, which has been taking place since 2014, is a reliable and important instrument for capturing the needs and requirements of Arvato customers and determining their satisfaction with Arvato solutions.

Proposify Integration

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone.

Embed NPS surveys into HTML emails

We're happy to introduce our new feature for Callexa Feedback, the email widget. With this widget you are able to implement your NPS survey to your emails, newsletter or other mailing services. In order to add the widget to your emails you can find the button "Embed Survey" at the integrations overview. Choose "Embed into HTML email" to receive the HTML code.

AWeber Integration

AWeber provides you with all the tools you need to send emails the right way. Email is perfect for keeping your brand top of mind and staying connected with those who make a purchase, read your blog or meet you in person. And when you join the community where email automation began, you get access to all features and a team that’s 100% devoted to your success.

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