Datadog is a SaaS-based monitoring and analytics platform for IT infrastructure, operations and development teams. It brings together data from servers, databases, applications, tools and services to present a unified view of the applications that run at scale in the cloud. See across systems, apps, and services. Datadog gathers performance data from all your application components.

Mailjet is a cloud-based service allows you to send your transactional messages as well as your marketing campaigns. Create your account in a few clicks and send your first messages in minutes! Mailjet is a powerful email service provider that ensures maximum insight and deliverability results for marketing and transactional emails.

Ever looked for a solution that helps you organize your inventory and optimize sales? With Megaventory you can now achieve this. Thanks to the clean and simple interface SMBs get a reliable and easy to use solution they can acces from alomost anywhere.

BetterVoice is a hosted Voice over Internet Protocol (VoIP) service. It replaces a traditional phone system by transmitting incoming and outgoing phone calls over a high-speed Internet connection. Call routing and other services are provided by a software-based virtual private branch exchange (PBX) that is hosted by BetterWorld, rather than on-site PBX hardware.

LiveAgent is an all-in-one help desk software. It features live chat for websites and 173 help desk features (email ticketing, call center, Facebook and Twitter support, Feedback buttons, Analytics, Tags, Knowledge base...) in one application. Support your customers on the go with our native mobile apps. Check and answer pending tickets and chats on your favorite mobile device.

Olark is the most beautiful and effective way to talk to your customers for sales and support. And Olark makes it super easy for you! You can solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviors. Make your business (and your site) look good and keep customers coming back.

HARVEST makes time tracking easy. Your team will get up to speed fast and can track their time however they want—on their laptop, iPhone, Android, or even on the Apple Watch. Simple and quick time entry means there’s no excuse not to track, and you’ll have the data you need to bill accurately and budget wisely. HARVEST’s built-in reporting analyzes your data so you don’t have to.

This Help Desk Software enables customer support agents to receive, process, and respond to service requests. A great help desk is at the heart of great customer support. Zendesk’s help desk software helps streamline customer support with time-saving tools like triggers and automations. And it’s intuitive, built with the experience of customer service and support desk agents in mind. Whatever you call it—help desk, service desk, or support desk software—it’s a means to an end.

No matter how you collect payment, FreshBooks makes it easy to stay on top of billing so you can get paid faster. Get your projects moving faster with professional-looking estimates. When you’re ready to bill, go from estimate to invoice in just two clicks. See if your invoice was viewed with a tidy invoice history. Clients slow to pay? Send reminders and add late fees so your cash flow doesn’t suffer.

Sometimes customers don't understand the scale of NPS and give you a wrong evaluation. To give your customer the opportunity to correct this we have integrated a function to resurvey the customer.

This function could be used to send follow-up questions after the main survey. You can setup individual questions for every single measurement. This will help you to find out why the recipient has opted for this review.

For example, Callexa Feedback can be configured to send a survey after an arbitrary number of days to the customers after an order has been completed or after a cancellation or after receiving an invoice. The customer can evaluate within this email. After the evaluation has been done, a website with a follow-up question or additional tags which can be evaluated, will popup.