Blog - Callexa

NPS vs. Social Media for Market Research

One of the most common questions marketers ask is how the Net Promoter Score® differs from the type of data that can be extracted by examining people's reactions on social media platforms like Facebook, Twitter, and Instagram.

31.08.2021 Net Promoter Score

NPS survey customer loyalty bigcommerce Net Promoter Score survey CAC feedback customer feedback loop Benchmark Email Integration B2B company behavioral targeting churn bad review Callexa net ptomoter score

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