Blog - Callexa

NPS vs. Social Media for Market Research

One of the most common questions marketers ask is how the Net Promoter Score® differs from the type of data that can be extracted by examining people's reactions on social media platforms like Facebook, Twitter, and Instagram.

31.08.2021 Net Promoter Score

Customer Satisfaction churn brand loyalty customer loyalty ZAPIER bad review feedback Client Feedback Benchmark Email net ptomoter score CAC actionable feedback booking Integration behavioral targeting B2B company

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