Businesses across various industries, including retail, healthcare, technology, and hospitality, can benefit from using Callexa. It is particularly useful for those looking to improve customer satisfaction, loyalty, and retention.
Companies can also use the NPS if they operate exclusively in the B2B sector. In our article “Why you should also use the Net Promoter Score for your B2B company.” we have put together a list of reasons why the NPS can be valuable.